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5 Minutes with... Jennifer P. Adams, CPC, CMC, CPMA, PCS, CFPC
August
2010
The certifications that I have obtained through AAPC, PMI, ACMCS, and NAMAS, just reinforce the knowledge that I have obtained and lend credibility to others that you do know what you are doing. The initials after your name tend to make people listen to you.
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5 minutes with ... Meera Mohanakrishnan
July
2010
In 2002 I mastered in Biochemistry. By then I have prepared myself to transition into the work force through real-world experience. In the year 2002 - 2003, I worked as a lecturer in Biochemistry and Biotechnology.
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5 Minutes with... Shannon Smith, CPC, CPC-I, CEMC, CMSCS, CPMA
May
2010
I have always been in the healthcare industry, with the exception of a 3-month stint that I worked for my dad in the construction industry. During that time I realized that I really missed healthcare. I started off working in an ER as a patient liaison. From there, I went to Respiratory Therapy school and while earning my degree I worked for an Urgent Care Facility. The Urgent Care was a great basis as it allowed me to work the front desk, work as an MA, and since we had residents working in the clinic- they were eager to teach and I learned so much.
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5 Minutes with... Betty Johnson, CPC, CPC-I, CCS-P, CPC-H, PCS, CCP, RMC, CIC, CDERC
March
2010
Well, I have been in the health care industry for over 20 years. I started out in x-ray. I found out that "hands-on" patient care was not my bag. My employer was a hospital that owned clinics. They said that they had a great position to put me in since I knew medical terminology and anatomy. I showed up for my new job, was given the coding books and told, "Get to work". I had no idea what I was doing!! I had to pretty much teach myself. Any seminar or class that became available I would take. I became certified in the 80s when I learned of the AAPC. I later became certified through AHIMA and other organizations.
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5 minutes with... Mick Polo
January
2010
My father, Michael and Uncle David, founded our company in 1985. They focused on the development of medical software and created the original version of our practice management system. They quickly realized selling the software was not the solution that met the needs of the physicians' offices and transitioned the company into the billing service we are today that includes practice management functions, accounts receivable management and medical billing consulting.
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5 Minutes with... NaKetta Williams
November
2009
As a child, I always knew that I would work in the medical field. However, my dream was to become nurse. After being exposed to the administrative side of healthcare, my goals instantly changed. I began working at a well-known hospital here in Atlanta and based upon my experience and knowledge gained at that facility, my career took a different path. I have a degree in healthcare administration; I hold CPC, CPC-P and CPMA (Certified Professional Medical Auditor) credentials. As my knowledge base grows, so will my credentials.
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5 minutes with...Darlene Boschert CPC, CPC-H, CPC-I, NCMA, CMT
September
2009
I was working in retail when I lost my first husband in a car accident. We had a two year old son and I needed to make enough money to support him. We had been in the Air Force for eight years, six months before the accident so we did not have much money and just a small amount of life insurance.
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5 Minutes with... Michelle Rimmer
July
2009
When I started my medical billing company, I was pregnant with my second daughter. When she was born, I would do my billing and make phone calls to insurance companies while she napped.
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5 Minutes with... Karen Collins
May
2009
I started coding about 13 years ago, when I was given the opportunity to work on claims follow-up at an OBGYN office. At that time I had no experience with billing, so I picked up an aging report and I began to call. After getting my first appeal paid, I knew that medical billing was going to be my career path.
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5 Minutes with... Judy Lambert
March
2009
Judy Lambert manages two busy pediatric practices for physicians Amanda Lovette, M.D., P.A., and Anissa G. August, M.D., P.A. in Decatur, Texas. She has eight staff members and does everything from practice management to working manager, billing and collections to accounts payable - anything and everything. They are in the process of moving to a new building.
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5 Minutes with... Jackie Thelian
January
2009
BC Advantage (BCA): Tell us about your background and how you got started in the industry.
Jackie Thelian (JK):
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5 minutes with... Angie Murray
November
2008
I have been in billing and coding for 15 years with the last 10 strictly billing. I started when my grandmother who had worked for a physician for 30 years offered me a position as a receptionist. She showed me some of the ropes and I eventually started to do the billing.
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5 minutes with... Sharon Williamson
September
2008
BC Advantage (BCA): Tell us about your background and how you got started in the industry. Sharon Williamson (SW): I left a mortgage company for a part time job in a private physician's office working the aged A/R with the hope that the position would become full time within a few months.
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5 minutes with& Maryann Palmeter
July
2008
I started in the industry back in 1982 with Blue Cross and Blue Shield of Florida. My first job was as a Medicare Part B claims examiner. I worked my way up and when I left I was the supervisor of the In-Line Quality Analysis Department. That department was responsible for auditing the accuracy of claims processed. While I worked for "the Blues," I learned a lot about Medicare's internal edits and audits, how suspended claims are worked, medical review, and the "Medicare Carrier's Manual." I did some provider education and also trained new employees on claims processing. In 1992 I started working for the University of Florida Jacksonville Physicians, Inc. as a Medicare follow-up and collections coordinator.
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5 Minutes with... Judy Wilson
May
2008
I have been in the medical billing and coding industry for 27 years. I have worked for Anesthesia Specialists, a group of nine cardiac anesthesiologists practicing at Sentara Heart Hospital for the past 17 years. I began my career in billing and coding by filing Medicare claims for Chesapeake General Out Patient Hospital. At the time I was working as a phlebotomist. One day I was checking the job postings and saw one for an Out Patient Medicare claims clerk. I had no experience, but applied for the position anyway. My supervisor, Mrs. Frances Trueblood gave me a chance to try this. She is the reason I am in this field today. Instructions? She gave me a CPT book and a stack of Medicare claims and told me to "bill 'em."
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5 Minutes with... Ione Monzelun Broussard CMC, CMIS, CMOM
March
2008
I'm fortunate to have many opportunities to work in so many facets of a physician base office. I try to relate to the problems the attendee's bring to our PMI seminars and together we work out solutions and alternatives to improve their work performance.
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5 minutes with... Donna Glotz
January
2008
BC Advantage (BCA): Tell us about your background and how you got started in the industry.
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5 minutes with... Susanne More
November
2007
I come from several generations of medical family members. The unfortunate news is I did not receive the cast iron stomach gene so I explored the administrative side of health care. I started at Blue Cross Blue Shield of Kentucky, worked at Prudential's home office in Houston, TX, and New York Life and Humana, both in Louisville, KY. I have worked for Humana since 1985.
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5 minutes with... Sally Anthony
September
2007
Sally Anthony is a small business owner who established her medical service company in 2002. Her company, Anthony Medical Services offers a wider variety of services to help meet the needs of a practice from complete medical billing services, consulting, A/R recovery to temporary services. To contact Sally please email antmedserv@msn.com or go to her website at www.anthonymedicalservices.com for more information about the services her company offers.
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5 minutes with.... Melissa Troise-LoDuca
July
2007
When I started in this industry I was 20 years old working at a physical therapy practice. I started at the bottom in the billing department, making follow up calls and just learning the business. I decided there that I would become a certified CPT coder.
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