What You Need in Your Employee Manual
Every medical practice should have an Employee Policy Manual spelling out the rules and regulations of everyday employee matters in your practice. ...
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Talking to Patients about Financial Responsibilities
Now more than ever, it seems the majority of outstanding revenues are patient responsibility balances. Sending multiple statements, reminder letters, collection letters, and then making those awkward, inquiring phone calls can often be avoided when y...
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Privacy Compliance In Your Practice
HIPAA has been in our offices and Privacy policies and procedures in place for over 10 years now, but have you also instituted a formal, ongoing practice training program?
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Is Your Employee Manual Up to Date??
While putting together a presentation on Office Manuals and their importance, I realized that many managers get so busy with the day to day managing that the office manuals get neglected and put on a shelf with no time to review and update.
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The Basics of Medical Record Documentation
With ICD-10 now being put off for another year, now is a good time to look at some of the basics of documentation that are needed to code correctly, especially since recently everyone had been concentrating on documenting correctly for the new ICD-10...
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What Office Managers Need to Know about ICD-10
Listening to all the hype surrounding the implementation of ICD-10 gives one the impression it's going to be VERY difficult to learn and VERY costly.
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Dealing with the sensitivities of others in the medical office
As office managers we all have to deal with many different types of staff issues. In my many years of management and networking with other medical office managers, I think the most difficult staff issues to deal with are the hostility of others with...
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Diagnosis Coding with Diagnostic Testing
Adequate documentation is an essential part of selecting a correct code in any setting. When providers order a test, the information that they document regarding the test results determines the primary and secondary diagnosis codes a coder assigns.
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