Medical Billing Coding - Billing Software, cpt, codes
medical billing and coding forum

BC Advantage Magazine


Medical Software

New Topic  |  Search

Thread Topic: Billing Software
Topic Originator: Anonymous
Post Date March 14, 2005 @ 1:33 AM
Billing Software

March 14, 2005 @ 1:33 AM Reply  |  Email Friend   |  |Print  |  Top

what is a good billing software where I can use for multiple offices.. something easy to use and affordable.


Ramon Robertson
March 14, 2005 @ 1:27 PM Reply  |  Email Friend   |  |Print  |  Top

You should use Medisoft. It's easy to use and can be set up for wide area networks. Call 713-621-6000

March 14, 2005 @ 8:31 PM Reply  |  Email Friend   |  |Print  |  Top

Medisoft.  But check out can obtain complete access to Medisoft software without having to buy the Medisoft software!  And you can set up multiple practices in Medisoft.

Peter Mercurio
March 15, 2005 @ 9:12 AM Reply  |  Email Friend   |  |Print  |  Top

Instead of setting up a wide area network you should look at some web or internet based software packages.  All you need is an Internet connection at the computer to use the software from home, office, work, etc.  I use, but there are a few others out there that are comparible.

March 16, 2005 @ 9:28 AM Reply  |  Email Friend   |  |Print  |  Top

Before you jump on any medical billing software, research them.  There are several out there and Medisoft should not be your first choice.  When I was looking for a software, there were differences.  They may be cheap, but I do have some concern regarding the technical support, the amount of cd's you have to purchase.  I do not remember all that I found, just get the MOST for your money and not just the cheapest.  Medisoft also owns two other billing softwares so do your research.

June 3, 2005 @ 12:12 AM Reply  |  Email Friend   |  |Print  |  Top

Don't buy the first one you see (unless you have looked at 3 others).

Make sure that the person demos the software for you and can answer your questions.

Make sure that the support personnel have experience with billing and know the industry.

Some inexpensive packages to look at:
(both of the above have the same parent company - Medisoft does NOT own Lytec)

Lisa Paoli
June 3, 2005 @ 4:20 PM Reply  |  Email Friend   |  |Print  |  Top

PLEASE demo every software, there's also 2 internet based softwares and

Good luck with your software choice
Lisa Paoli, CMRS

June 27, 2005 @ 7:40 AM Reply  |  Email Friend   |  |Print  |  Top

I think Medisoft is good but not real elaborate.

June 28, 2005 @ 11:29 AM Reply  |  Email Friend   |  |Print  |  Top

I have used almost every software out there, Medisoft, Medical Manager, IDX, SoftAide and DAQ2 & 3. They all have great qualities but I must say so far the best software for the money hands down has been DAQ. It is user friendly, cost effective and runs exceptional reports espically for Multi practice. It is also web enabled which allows you viewing capibility from anywhere, the docs can have this downloaded at home. My docs love that.

August 17, 2005 @ 2:08 PM Reply  |  Email Friend   |  |Print  |  Top

There are many products that relate to Practice Management.  The benenfit is customized products that ensure that the patients gets bills, the insurance is filed and subsequently managed from the accoutns receiviable point of view and that you may answer quesitons to patients on the status of each of their encounters at the practice or clinics they visit.

I encourage you to take a look at our products, as our entry level pricing starts at $49/month/provider, including training, EDI set-up, ERA set-up and reporting.  Take a look at

August 22, 2005 @ 6:07 PM Reply  |  Email Friend   |  |Print  |  Top

joe do you offer free trials to your product?

August 22, 2005 @ 6:10 PM Reply  |  Email Friend   |  |Print  |  Top

Yes, go to our website, log in and register, then load the trial version.  I would recommend that you load the version with data, so that you can have good examples to work from.  If you choose to build a database, you probably know this will take longer to acheive the results that you may be looking for.

VP Sales
Kare, Inc.

August 24, 2005 @ 8:46 PM Reply  |  Email Friend   |  |Print  |  Top

Thank you joe for the information. I will try it out over the weekend. Gives me time to work it all out and then get back to my boss next week.


Joe Wurzer
August 25, 2005 @ 2:26 PM Reply  |  Email Friend   |  |Print  |  Top

Tom, please feel free to call me with any questions.  My cell phone is 714-262-6408

August 25, 2005 @ 2:52 PM Reply  |  Email Friend   |  |Print  |  Top

Hi Melissa,

I would like youto take a look at a product specfically designed for billing companies,  Yes, we are new.  The great thing is we are VC'd by Halsey Minor's VC Company, On Deman Ventures, well known for the On Demand market development.  Check us out, and give me your honest opinion.

Joe Wurzer
VP Sales
Kareo, Inc.

lori reising
October 22, 2005 @ 3:50 PM Reply  |  Email Friend   |  |Print  |  Top

Has anyone heard of or used Stratford??

Lisa Paoli
October 24, 2005 @ 11:09 PM Reply  |  Email Friend   |  |Print  |  Top

I am demoing Kareo software right now, I'm impressed so far.

Lisa Paoli, CMRS

October 28, 2005 @ 9:47 AM Reply  |  Email Friend   |  |Print  |  Top

You may want to try MedLook from  It functions like MS Outlook, multi-user, multi-database/practice.  Easy and affordable.

Mark Wootton
August 9, 2006 @ 11:48 AM Reply  |  Email Friend   |  |Print  |  Top

Hello we utilize Eligence Data Strategies it includes sceduler, billing, and any other feature you would use daily in the office. We are web based and a billing company with over 16 offices that we work for. Everyone is on the system in their own volume.  is our web site you can contact us.

August 10, 2006 @ 5:07 PM Reply  |  Email Friend   |  |Print  |  Top

Yes, I have used Stratford and all I have to say is "don't do it".

August 10, 2006 @ 5:09 PM Reply  |  Email Friend   |  |Print  |  Top

Has anyone actually used Kareo?  I am very interested especially in the auto payment post feature but am leary about how well it ACTUALLY works.  Please let me know if anyone has used it.


August 10, 2006 @ 5:21 PM Reply  |  Email Friend   |  |Print  |  Top

We use Kareo, it is a web based NEW product that is unbelievably affordable and so easy to use, contact for a demo

August 10, 2006 @ 5:23 PM Reply  |  Email Friend   |  |Print  |  Top

I represent Kareo, and we offer a very easy to use, affordable system, please give me a call 18887752736, and speak with Joe, or one of our sales associates.

August 10, 2006 @ 5:24 PM Reply  |  Email Friend   |  |Print  |  Top

I have actually done the demo on Kareo but still had ???  for actual users, can I call you??

Please e-mail to  Thanks so much!!

August 10, 2006 @ 6:01 PM Reply  |  Email Friend   |  |Print  |  Top

Try taking a look into ClaimGear.  Internet based, unlimited support, updates and training.  Low start up cost and great for a growing a business.  And most importantly one of the easiest and user friendly softwares available on the market.

Ramon Robertson
August 11, 2006 @ 9:30 AM Reply  |  Email Friend   |  |Print  |  Top

Medisoft has all a practice needs to get started and is cost efficient. You can also grow with Medisoft and feel confident you have a software package that's been around for a long time.

August 18, 2006 @ 9:34 AM Reply  |  Email Friend   |  |Print  |  Top

If you have not yet purchased a system, let me know.  I have a great suggestion.

August 18, 2006 @ 10:43 AM Reply  |  Email Friend   |  |Print  |  Top

No I haven't but I am already using ALtapoint and like it a lot but am looking for possibly a new more effecient way of posting payments such as auto post in which ALtapoint says they are coming on with in this new version that just came out with but hasn't shipped but am a little weary of the claims so far.

Debra Lieber
September 13, 2006 @ 9:39 AM Reply  |  Email Friend   |  |Print  |  Top

Another great program to look into is the Sammy System.  Its a little expensive but extremely user friendly.  There are no hidden costs everything is right up front.  The support staff is extremely knowledgeable and with that system you can check eligiblity instantly for medicare as well as they tell you if the patient has an Medicare HMO or if the patient has met the deductible. Very importnat with the new year just ahead. Check out the website...ask for Pam, Ken or Debbie.

September 13, 2006 @ 10:14 AM Reply  |  Email Friend   |  |Print  |  Top

Please contact 949-719-6767 and please let them know that Bianca referred you.  
CalMed is phenominal program.  I am a medical billing/coding instructor and have used MANY programs.  This is by far the easiest one that I have ever used.  It practically does the work for you.  You name the program and I can tell you about it- that is why I recommend this one.  It's inexpensive, custom made to fit your needs when necessary and without a doubt user friendly.  The program has been around for a long time but the beauty of it is that the designer, programmer and owner is the same person.  he will do whatever it takes for you to succeed.  Call them today.

September 13, 2006 @ 3:52 PM Reply  |  Email Friend   |  |Print  |  Top

Hi Amanda,

ClaimGear Medical Billing Software does have the Auto-apply feature you are looking for.  Along with Eligibility verification, EMR interfaces for your future providers and there's a free demo on the website  All the prices are upfront and affordable!  Call 888-348-8457 or visit the website for the full details.  If you like the software you are using now I guarantee it will be an easy and quick transition for you.

September 13, 2006 @ 6:45 PM Reply  |  Email Friend   |  |Print  |  Top

Have you heard of Kareo.  If not, you should check out  They have a promotion they are running that allows a billing company to have up to (4) providers use the product free for a full year, including claims and ERA's, it is truly an outstanding offer, and they are a sponsor advertiser on this web-site.  Contact Kareo, they are literally changing the face of 3rd party billing......

September 14, 2006 @ 10:46 AM Reply  |  Email Friend   |  |Print  |  Top

If anyone is worried a deductible status for Medicare solve all your problems with this new website!! it can interface with any practice managment software out there!!

September 21, 2006 @ 8:53 AM Reply  |  Email Friend   |  |Print  |  Top

Hi Amanda,
I use a great system that autoposts Medicare really well. It also prints the secondary claim form as well as the Medicare EOB  email me for anymore information.  Wth the system you can also autopost medicaid, UHC, and soon Aetna, it prints out the patient bills/coinsurance/deductible automatically.

November 25, 2006 @ 8:46 AM Reply  |  Email Friend   |  |Print  |  Top

November 25, 2006 @ 3:59 PM Reply  |  Email Friend   |  |Print  |  Top

David, do you work for them, or are you just a very happy user?  If you are a very happy user, can you email me about your experiences?  My email is my first name (above) at my domain which is taylorbilling dot com.  I hope you get that - I'm putting it in "code" to avoid email harvesters.

I've already sent them an information request, but it's always good to hear an impartial user's opinion, too.

May 5, 2007 @ 7:34 AM Reply  |  Email Friend   |  |Print  |  Top

Hello Jeo,
I would like to know whether we can work on kareo when we are on vaction or on business trip outside US?? or is it limited to only US

Jamie Zayach
June 14, 2007 @ 6:23 PM Reply  |  Email Friend   |  |Print  |  Top

As you search for a new software solution for your office, I hope you will consider the advantages of AdvancedMD's Web-based Practice Management and EMR software solution and compare the value, robust features and ease of use to that of any server-based (software out of a box) system.  

In an effort to assist you in seeing the value of AdvancedMD, and to help you find the best solution for your office, I have compiled the following list of questions that you may want to ask yourself BEFORE you make your next software purchase decision.

These questions are intended to generate questions and help you to realize some of the costs, both fixed and hidden, that any software purchase may include, especially if you purchase a server-based software.  This list is not intended to be an all-inclusive list, but rather a list of those issues that you may want to consider when determining what kind of features you will want or require and just how much a system will ACTUALLY cost you.  I have tried to categorized the questions to some extent, so that groups of questions flow well together.

What will a dedicated server cost you?

How often will you have to upgrade your dedicated server?

Will you require an IT person to come in and load software and hardwire your network?

What does the software cost?

Are all future upgrades and enhancements included at no additional cost?

Will you receive free, unlimited support for life?

If not, what will the cost of support be?

How often will you have to upgrade your software?

Will they provide support to you if the software is outdated?

Will you own your own data?

What will it cost you to take your data with you should you decide to leave, and purchase new software?

Can the software import existing data from your current system?

Will they do daily data backups for you, every 15 minutes throughout the day?

Will your software be 100% HIPAA compliant?

Will your patients protected health information be safe and secure in a LOCKED facility off-site from the office?

Who will be responsible for securing and protecting your patient's private health information?

If you have a catastrophe in your office, such as a theft, fire, flood or other unforeseen act of God, will your vital information, that's critical to your business operation, be safe and secure 24/7 through any internet connection?

When you need help or support from your software vendor, will they have competent staff available to answer you questions quickly and professionally?

Will you receive answers to your questions within a minute or two when you need help or support from the company?

If you do have to pay for support, what will the cost of the support be?

Will you have to sign a long-term service or support agreement?

What will your hardware costs be?

Will the new software require you to purchase new hardware, and if so, what will you be required to purchase?

Will IT professionals need to be employed to install and maintain your system?

What will the cost of the IT professional be?

Will there be any cost for training?  if so, how much will it cost and how much training will you get?

Will the software be easy to learn to use?

Will your software be a single-database solution?

Will training be done on a schedule that is convenient for your office staff?

Will training be done in a non-intrusive manner, so that your business day is not interrupted?

Will the software have all of the features that you need and want for your particular practice?

Will there be time-saving and cost-cutting features built into the software?

Will your staff find the software easy to use and learn?

What is your current claim rejection and/or denial rate (for those of you with existing practices)?

Would you like to have no more than 5% denials or rejections, guaranteed?

Would you like to get paid quicker and improve your office's cash flow?

Would you like to have top-of-the-line claim scrubbers working to keep your claims clean, the first time?

Would you like to have a greater income and profit for your practice?

Will training be done live, online and in 1-2 hour blocks of time, leaving your staff to continue working throughout the day?

Will you receive free training on new software features when your software vendor upgrades the software?

Will you want a system that's easy for your billers to learn how to use?

Will your software be intuitive and make it easy to learn and use on a daily basis?

Will your practice information be available to you 24/7 from any internet-based location?

Will you have to pay for a license for each user?

Will you have to pay for a license for each workstation?

Will you have to pay to have your data continuously backed up?

Will you have to do daily backups of data, and be responsible for protecting that data in HIPAA-compliant storage locations?

Who will be responsible for backing up your data daily?

Where will you store that information?

How will you ensure your patient's privacy with regard to their data?

How will you know if someone has had access to your patients private health information?

Will you be able to dictate what "level" of access each user has in the system?

Will you be able to restrict access to certain areas of your software, ie: not allowing your scheduler to have access to your billing or claims?

Who will be responsible for testing your data, to make sure that your backups are valid?

Will you be able to write-off the cost of the software on your taxes as "services and supports necessary to do business"?

Will the product depreciate over time?

What happens when the current version is no longer supported?

What will service and supports cost you?

Are all of your clearinghouse charges for your electronic claims submissions included in the cost?

Are there additional charges for claims submissions?  If so, how much?

What are the denial/rejection rates of claims with their software?

Will you be able to oversee the claims process BEFORE claims go to payors and will you be able to see where your errors are BEFORE the claims get rejected or denied?

Will you have UNLIMITED support to help you make sure you stop getting rejections and denials?

Is the software scalable? (able to add more users without extreme costs?)

Will your billing staff find it easy to see which payments go with each set of charges?

Do you know that a rejected or denied claim costs your office an average of $40 in staff time and delays?

Does the software automatically post your EOB payments for you in the patient record?  (some offices can spend hours a day performing just this one task)

Will you have to pay someone to post EOB payments for you?

How long will it take to post payments off of the EOB from carriers who pay claims electronically?

How much will you pay your staff per hour to perform this task?

How much would you save if your software posted all of your EOB payments for you, for those carriers that pay claims electronically?

Can you track all of your appointment confirmations with the click of a mouse?

Can your system keep track of your wait list and easily block or hold times for wait list patients?

Would you like to be able to get rid of sticky notes around your computer for those waiting for an early appt?

Can your system automatically track what day and time a confirmation took place, who did the confirmation, and the method of confirmation?

Can you see if an appointment was confirmed prior to the visit?

Can recall information be sent to the front desk without you having to leave the room and walk the patient to the front desk?

Will it be easy to find and schedule appointments?

Does the software allow for color-coding of appointments?

Will you be able to see multiple-provider appointments at one time?

Will you be able to quickly see all info on patient on one sheet, saving you time?

Will you be able to schedule new patients directly from the scheduler?

Can you see your daily, weekly and monthly schedules at a glance?

Can you schedule new patients directly from the scheduler, or do you have to go to a separate area to schedule your patient?

Can you edit, delete or change an appointment with just one mouse click?

Can you locate available appointments with just one click of the mouse, and in just one second?

Will your software allow for double booking up to 9 appointments per time slot?

Will your software be able to have multiple locations and multiple providers in one location?

Can you collect your co-pay right from your scheduler?

Can you maintain a record and run reports on no-shows and cancellations?

Can you run reports and produce your appointment reminder cards with your current software?

Can your scheduler adapt to flexible schedules for all providers within your practice?

Is it easy to block and hold times?

Is it easy to create appointment types and tie them back to a specific length of time and color of your choosing?

Would you like to have the ability to add standing instructions right into your patient appointments from the scheduler with just one click of the mouse?

Would you like to be able to schedule out a treatment modality, piece of equipment or treatment room?

Can you mark someone as a cancellation or no-show right from the scheduler?

If a patient cancels an appointment, will it maintain a record of that?

Can your scheduler be set up with individual start and end times, as well as time increments?

Does the software automatically keep track of active AND inactive payors, and know intuitively which carrier to bill based upon the effective dates of the policy, or do you have to do an investigation to get this information?0

Does the billing track both patient and responsible party balances for billing purposes?

Can you track your practice's productivity?

Can you track productivity by referring source?

Can you track marketing efforts and see reports on productivity based on referring sources?

Can you track your A/R by referring provider?

Can you see reports about your office's outstanding A/R

Will it be easy for you to see what staff is doing to track outstanding A/R?

Will you have a way to monitor staff access to the system, which HIPAA requires?

Will staff be able to access only those levels of the software that you designate?

Will your staff be able to work from home, should they have a sick child, through their high-speed internet connection in their homes?

Will you be able to view your vital business information day or night from any internet connection?

Will the software allow you to do your charting and dictation from your home?

Will the system allow you to eliminate transcription tapes and having to take time to deliver them or pay to have them picked up by your transcriptionist?

Will you have your transcription instantaneously available to your transcriptions online in data voicefiles?

Will the software allow you to be able to scan X-rays and other vital reports and view them from the comfort of your home, or while out of the office?

Will you be able to view your patient's medical history and chart anytime, day or night?

Will the system provide you with more comprehensive patient health records?

Will the software provide you with a paperless solution for your office?

Will it help you to reduce the amount of paperwork you have to do?

Will the solution help to cut down on the time it takes to do your charting and dictation?

Will the software offer you a workflow-driven EMR available online 24/7, so that you are free to do your charge entry and charting from the comfort of your home?

Will software release you from having to be tied to specific computers in your office, so that you can do your work anywhere, anytime?

Can you track A/R by responsible party?

Will the system automatically post write-offs?

Can you create episodes that will help to differentiate between Workers compensation claims from standard health claims?

Can you easily track information on responsible for payment of workers comp claims?

Will the software reduce mistakes in accounting and reporting?

Can you print out recall labels or appointment cards quickly?

Can you print out a chart pull for each day quickly?

Can you have customizable superbills for various appointment types?

Will all of the updated CPT, ICD-9 and HCPCS codes be included in your software?

Will you be able to alter information on a claim before it reaches the carrier?

Will it have 4 levels of claims review and scrubbing before it goes to the payors?

Will it help you to keep your rejected and denied claims down to an average 3%-5% level?

Will you receive unlimited support from them when you are having trouble processing claims?

Will you have the ability to track inventory?

Will you have the ability to produce full-featured reports on production, A/R, revenue, etc?

Will the system interface with MS Word, Access, Excel and other Windows-based programs?

Will you be able to see billing trends?

Will you be able to set up payment plans for your patients quickly?

Will you be able to track your outstanding A/R easily?

Will you be able to scan photos and attach them to the patient records?

Will you be able to scan, and have online at all times, your patient's insurance cards?

Will you be able to scan, and have online at all times, referrals from other physicians?

Will you be able to scan, and have online at all times, post-op notes?

Will you be able to scan, and have online at all times, reports?

Will the software be able to print, fold, stuff, stamp and send your patient statements for you, with a return envelope, for $.10 over the cost of the stamp? (total cost of $.49 including the stamp)

Can you get paper claims generated for you by the clearinghouse for only $.11 over the cost of the stamp?

Can your software vendor offer online e-eligibility?

Can you submit electronic claims to any carrier who accepts them?

Can your software company provide you with customized reports, specific to your practice's needs?

Can you produce reports about missed visits?

Would you like to be able to export all of your reports into Excel?

Will your system make it easy to collect co-pays both before or after the visit?

Is it easy to enter and edit patient demographic information?

Would you like to have patient notes and memos available every time you bring up information on your patients?

Would you like to be able to assign tasks to staff in your office, from the comfort of your home, while at the hospital or while you're on vacation in Mexico?

Would you like to be able to track inbound referrals, the number of visits authorized, the number of visits used?

Would you like to have the ability to assign tasks to others and track their progress, all from an online solution?

Would you like to see your daily schedule of patient visits and know at a glance whether that patient still requires dictation or charges to be entered into the system?

Would you like to see a history of recent patient visits quickly?

Would you like to capture charges at the point of care with a tablet PC?

Would you like to "point and click" your charges into the system?

Would you like to have the choice to type, dictate or write your progress notes on a tablet PC or PC workstation?

Would you like to be able to print a charge slip directly from the scheduler?

Will appointments be easy to schedule, move, reschedule, copy or delete?

Would you like a record of how many times a patient has cancelled, moved or been a no-show for all appointments?

Would you like to have less time devoted to writing patient histories by having them completed BEFORE the patient comes into the office?

Would you like to have the ability to have your patient fill out health histories online, before they come into the office?

Will your software increase your headaches and concerns, or will it take away your worries and leave you knowing that your information that's critical to your practice is safe and secure, 24/7, from anywhere in the world?

Will spending more time with your family, or having time to live your life outside of your office, be an important part of your decision-making process?  

Would you like increased freedom in your life?

How much is your free time worth to you?

Will you be a slave to your software, or will you be released from worries and software headaches?

After reading and considering the items I've included on this list, I hope you'll allow me to provide you with the opportunity to show you how our Web-based software can be a sound investment for your business, and help you to avoid a costly mistake in your purchase decision.  This is one of the most important purchase decisions you'll ever face for your practice.  Please consider your options carefully before making your choice.  Imagine doing your work from the comfort of your home, with your family and children around you.  Think about not having to go to the office to see your scheduling, claims, A/R, charting, SOAP notes, dictation, etc....


Obviously, I'm leading you down a path, as our software offers ALL of these things, and more.  If you'd like to discuss any of this information, or schedule a time to see a live, online, demonstration of our web-based software solution, please call me anytime at the number listed below.

Jamie M. Zayach
National Sales Executive
AdvancedMD Software
1-800-825-0224 x 9634

June 24, 2007 @ 12:49 AM Reply  |  Email Friend   |  |Print  |  Top

The length of this last post was ridiculous.  what an overblown sales pitch.

August 19, 2007 @ 6:51 PM Reply  |  Email Friend   |  |Print  |  Top

Joe: I am solo ophthalmologist, I do have 2 offices, and I am looking for ASP model. Will I be able to manage so as to run seperate reports. I just downloaded and will check it out.

Sean Donovan
August 24, 2007 @ 7:21 PM Reply  |  Email Friend   |  |Print  |  Top

First, this is not a sales pitch.  When looking at billing software I would recommend looking for the following:

1.  Does the software that you are choosing fit your needs to your clients and any future client endeavors that you plan on targeting?

2.  Does the software support EDI such as ANSI claim files with automated sending and receiving?  

3.  How long has the software company been in business?  You dont want a fly by night outfit that lacks the proper experience and may not be in business for the up and coming years.  

4.  How is their support?   This is very important since if something bad happens will you get the help you need to maintain your cash flow.  

I do recommend looking at and schedule a live Internet Demo.  If you do decide to purchase then I do suggest that you mention the "Technical Support Manager's Discount" for added savings.

Tru Biller
September 5, 2007 @ 4:59 PM Reply  |  Email Friend   |  |Print  |  Top

i tried medisoft...that's a no no, EBS was really good and they sit and work out an affordable price with me....and that's no bs..give em a try and see what they could offer... 1800.327.9245

Roger Ricketts
September 13, 2007 @ 1:07 PM Reply  |  Email Friend   |  |Print  |  Top

Are you  the real Ramon Robertson?


Copyright © 2008 Billing-Coding Inc