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Thread Topic: Patient Balance Write Off
Topic Originator: Small Balance Write Off
Post Date August 13, 2008 @ 5:31 PM
Patient Balance Write Off

Small Balance Write Off
August 13, 2008 @ 5:31 PM Reply  |  Email Friend   |  |Print  |  Top

My clinic uses Medisoft Advance and I am having 2 issues with some old patient balances.

1) For one reason or another, claims anywhere from 1-3 years ago were denied and then not followed up on with the insurance company. We are unable to collect the money or bill the patient.

2) Payments were applied and adjustments were not entered properly to show the allowed amounts from the insurance companies.

As a result, there are old patient balances that we will not be able to collect and I would like to clear them from our AR reports and the patient cases in a legitimate fashion.

All instructions I have found on the small balance write off are a bit unclear to me. I have only been billing here for about a month and a half. I have googled every combination of words I can think of but couldnt find a detailed explanation.

If there is anyone who has experienced this and has a few suggestions, I would appreciate it.

February 20, 2009 @ 11:02 PM Reply  |  Email Friend   |  |Print  |  Top

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