Tackling the real ICD-10 challenge: Post-implementation maintenance and support

February 2012
Focus on the ICD-10 code sets has been growing ever sharper in recent months. Not surprisingly, much of the current attention is devoted to updating health information technology (HIT) and workflow processes to accommodate the new codes by the rapidly approaching Oct. 1, 2013, implementation date.
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Winter of our Unrest

February 2012
With apologies to William Shakespeare, the winter of our unrest grows increasingly frigid as Congress (at the time of this writing) is preparing for its holiday recess while apparently choosing to defer a potential avalanche of issues  including the perilous government funding, an extension of unemployment benefits for millions of Americans, and most notably in healthcare, the looming 24.7 percent cut in Medicare physician reimbursement scheduled to take effect Jan. 1, 2012.
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ICD-10-CM

February 2012
For years there have been rumors of ICD-10 being the code set for the current year. Sadly, there was no proof behind these rumors. Now, we can stop any rumor because it is official that ICD-10-CM will be the official diagnosis code set. ICD-10-CM will be effective as of October 1, 2013. Now, why did this happen?
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Business Continuity: Practice Management (PM) software and Electronic Medical Record (EMR) software vendors

February 2012
So you have your disaster recovery program in place, you have a way to replace your servers if they get melted into slag because the Earth for some reason drifts too close to the Sun or whatever, and you have a nice fat insurance policy to pay for it all when disaster day does strike. So you're good to go, right?
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Out with the old and in with the New

December 2011
In a few days 2012 will begin. December is a time when things slow down and people take vacations to go to Grandma's House to wassail and have festive fun. This is also a busy time before our staff has dreams of sugarplums and a jolly old man coming down the chimney. We're a few months into new, deleted and changed diagnosis codes and we're about to face new, deleted and changed procedure codes. There may be claims that go back to January 2011 that are unpaid or were paid incorrectly and hopefully appealed with someone following up on the appeal. Some of these claims may have strict time limits such as with Medicaid, Medicare, Tricare or contracted insurance companies.
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