Title: Establishing Clear and Effective Communication Channels

Presenter: Betty A. Hovey, BSHAM, CPC, COC, CPC-I, CPC-P, CPMA, CEMC, CCS-P, CDIP, Senior Consultant and Owner of Compliant Health Care Solutions

Time: 59:29 Minutes

Description: Clear communication channels are essential for safeguarding patient privacy, ensuring regulatory compliance, and reducing risks. Betty Hovey discusses how effective communication promotes a culture of trust, transparency, and responsibility, and goes over the steps to help your practice move forward with clear, reliable, and consistent communication channels.

Objectives:

• Understand the role of communication in compliance.

• Review key components of effective communication.

• Identify and address common communication barriers.

• Discuss strategies to improve communication channels.

• Recognize practical steps for implementation.

Key Topics:

• Role of Communication in Compliance
• Key Components of Effective Communication
• Identifying and Addressing Common Communication Barriers
• Strategies to Improve Communication Channels
• Practical Steps for Implementation

Compliant Health Care Solutions

Betty is a nationally recognized health care consultant and speaker. She is an expert auditor and loves to help practices stay compliant and profitable. Betty's philosophy is, "Physicians work hard for their patients and they should be paid properly for what they do."

Betty brings over thirty years of healthcare experience. She has worked for practices both large and small with the same intensity and attention. She has spent years on the "front lines" for practices handling medical billing, coding, claims, and denials.  She has also managed practices and directed health care system departments. Her areas of specialization include Evaluation and Management, Primary Care, Dermatology, Plastic Surgery, Cardiology, Cardiothoracic Surgery, General Surgery, GI, E/M and procedural auditing, and ICD-10-CM.

Compliant Health Care Solutions is a consulting firm that provides compliant solutions to issues for all types of health care entities: solo practices, physician groups, physician offices, health care systems, care facilities, and payors.

https://chcs.consulting/