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Sick Visit and Preventative complaints

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Thread Topic: Sick Visit and Preventative complaints


Topic Originator: RuthFGarcia
Post Date May 22, 2015 @ 1:23 PM
Sick Visit and Preventative complaints Sick Visit and Preventative complaints

Sick Visit and Preventative complaints

RuthFGarcia
Sick Visit and Preventative complaintsMay 22, 2015 @ 1:23 PM Reply  |  Email Friend   |  |Print  |  Top

Hi all,

I work with OB/GYN, Family Medicine and Pediatrics. How do you handle when the patient calls and complains that a sick visit was billed with a preventative or what is the best way to explain?

Deb Long
Sick Visit and Preventative complaintsJune 23, 2015 @ 2:10 PM Reply  |  Email Friend   |  |Print  |  Top

I make sure my providers are aware that the patient will incur charges for the sick visit so they can mention this to the patient. We also try to let the patient know when they check in that if they have other issues to discuss or be looked at, they may incur a charge. Patient education is key.



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