By: Marge McQuade, CMM, CHCI

While putting together a presentation on Office Manuals and their importance, I realized that many managers get so busy with the day to day managing that the office manuals get neglected and put on a shelf with no time to review and update.

Every medical practice should have a personnel policy manual spelling out the rules and regulations of everyday employee matters in your practice. To be effective, your policy manual should be reviewed periodically, and updated as needed. Most importantly, your practice must be willing to enforce all of the terms of the employee policy manual.