By: Ellen VanBuskirk

How does an industry reach all the critical "actors" along the healthcare ecosystem that starts with the consumer? We know that communication will be the lynch pin for ICD-10 transition success in October, 2015, as the IS integration, testing, training, business process redesign , and change management are all interdependent and without a two way line of communication, the transition will struggle to achieve a successful outcome. Can we use a "grass roots" approach to train, knowledge share, and manage?

One of the challenges early in the roadmap of ICD-10 transition was the ability to manage and substantiate both tacit and explicit knowledge. We continue to struggle with keeping FAQ's current and addressing myths with large payers and large hospital systems creating their communities of knowledge with some degree of sharing. Is there a need for communities of practice to create some standards?