Physicians See Increased Revenue, Patient Satisfaction with an Effective Practice Management System  

Productivity, revenue and patient satisfaction are critical elements in a physician practice's success, and all can be undermined by cumbersome or inadequate practice management (PM) technology. When a practice fails to adopt a reliable system that captures comprehensive charges, that scrubs to ensure that claims are payable, that generates accurate and timely reports, and that streamlines accounts-receivable management, it sets the stage for losing revenue, patients - and even physicians.

At Piedmont Medical Care Corporation (PMCC), we learned this lesson firsthand. Part of Piedmont Healthcare (PHC), PMCC is the administrative arm of the non-cardiology physician practice entities of PHC. Our group is currently thriving, with 95+ primary care physicians, and 62 hospitalists and specialists in more than 35 offices throughout metro Atlanta. However, as the 1990s drew to a close, P...