9 Must Ask Questions in Choosing the Right Billing Service  

Category: Billing

Outsourcing medical insurance billing has become much more prevalent in recent years. The need to collect maximum reimbursement for services has caused many doctors and therapists to look to professional billers to do the job. When a provider meets with a billing service to consider using their services, there are several key questions that should be asked to determine if they will meet your needs.

1. What is the turnaround time for submitting claims?

The expected turnaround time for submitting a provider's claims should be written into their contract and compliance plan. Most billing services submit claims within 3 to 5 days of receiving the claims but we have seen some who give no indication of when the claims will be submitted. Worse yet, we have seen billing services fail to submit claims after two weeks of receivi...