Establishing a Patient Financial Counselor Position in Your Practice  

Category: Billing

Since the launch of Obamacare, many practices are seeing more insured patients and those insured patients usually have pretty high deductibles and coinsurance.

If your office does not have a staff member who plays the role of financial counselor, you will probably need to make plans for how you intend to help your patients with these new higher deductible plans and your cash-only services or products that you offer. If you have any outstanding patient accounts receivable on your books right now, I would like you to think of that outstanding amount the same as carrying no-interest loans for people that do not go through an application process, have no guarantee of payment, and sometimes there is no promise of payment, and most likely nobody has ran any credit checks. Is this smart business? Not in my book.

To avoid misunderstandings and potential loss of revenue, we need...